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PRIVACY POLICY

Last Updated: September 3, 2026

At AVOIDE, we respect your privacy and are committed to handling personal information responsibly.

This Privacy Policy explains what information we may collect when you visit avoidestore.com, make a purchase, contact us, subscribe to our communications, or otherwise interact with our website and services.

By using our website, you acknowledge the practices described in this Privacy Policy, subject to any rights you may have under applicable privacy laws.

1. INFORMATION WE COLLECT

Depending on how you interact with AVOIDE, we may collect the following categories of information:

Information You Provide

When you place an order, contact us, subscribe to our newsletter, or otherwise interact with our website, you may provide:

  • Name

  • Email address

  • Phone number

  • Billing information

  • Shipping address

  • Order information

  • Customer service communications

  • Information you voluntarily provide through forms or messages

  • Marketing preferences

Payment Information

Payments are processed through third-party payment providers.

AVOIDE does not intentionally store complete payment card numbers or full payment card details on its own systems.

Payment providers may collect and process payment information according to their own privacy policies and terms.

Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, including, where applicable:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Approximate location derived from IP address

  • Pages visited

  • Referring pages

  • Website interactions

  • Date and time of visits

  • Website performance information

  • Cookies and similar technologies

2. HOW WE USE INFORMATION

We may use information we collect to:

  • Process and fulfill orders

  • Process payments

  • Provide shipping and delivery updates

  • Provide customer support

  • Communicate with you about your orders

  • Respond to questions, requests, and complaints

  • Manage returns, refunds, and exchanges

  • Improve our website, products, and customer experience

  • Analyze website performance and usage

  • Detect and prevent fraud, abuse, or other unauthorized activity

  • Maintain website security

  • Send marketing communications where permitted and where you have provided the appropriate consent

  • Understand the effectiveness of our advertising and marketing campaigns

  • Comply with legal, regulatory, and accounting requirements

3. COOKIES AND SIMILAR TECHNOLOGIES

AVOIDE and certain third-party services used on our website may use cookies, pixels, tags, and similar technologies.

These technologies may be used for purposes such as:

  • Keeping the website secure and functional

  • Remembering preferences

  • Maintaining shopping cart and checkout functionality

  • Understanding website traffic and performance

  • Measuring advertising performance

  • Personalizing or improving website experiences

  • Supporting marketing and advertising activities

Some cookies may be essential for the website to function, while others may be non-essential.

Depending on your location and applicable law, you may have options to accept, reject, or manage certain non-essential cookies.

Because AVOIDE operates through third-party technology providers, including our website platform and potentially analytics, advertising, payment, and fulfillment providers, some technologies may be controlled directly by those providers.

For information about cookies used by Wix, visitors can also review Wix's privacy and cookie information.

4. THIRD-PARTY SERVICE PROVIDERS

AVOIDE may use trusted third-party service providers to operate our business.

These providers may assist with:

  • Website hosting and operation

  • Payment processing

  • Order fulfillment

  • Shipping and delivery

  • Analytics

  • Advertising and marketing

  • Email communications

  • Website security

  • Customer support

These providers may process personal information on our behalf or independently according to their own privacy policies and applicable legal requirements.

Examples may include our website platform, payment processors, analytics providers, advertising platforms, email providers, shipping carriers, and fulfillment partners.

5. ORDER FULFILLMENT

To fulfill your order, certain information such as your name, shipping address, contact information, product information, and order details may need to be shared with fulfillment or shipping partners.

This information is used to process, ship, track, and deliver your order.

6. MARKETING COMMUNICATIONS

If you subscribe to AVOIDE's newsletter or marketing communications, we may use your email address to send information about products, launches, promotions, or other updates.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the message or by contacting us.

Even if you unsubscribe from marketing communications, we may continue sending transactional or service-related messages necessary to fulfill an order or provide customer support.

7. DATA RETENTION

We retain personal information for as long as reasonably necessary to provide our services, fulfill orders, maintain business and accounting records, resolve disputes, prevent fraud, comply with legal obligations, and enforce our agreements.

The length of time information is retained may depend on the type of information and the reason it was collected.

8. DATA SECURITY

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

9. YOUR PRIVACY RIGHTS

Depending on where you live and the laws that apply to you, you may have certain rights regarding your personal information.

These may include, where applicable:

  • The right to request access to personal information

  • The right to request correction of inaccurate information

  • The right to request deletion of personal information

  • The right to request information about how your data is collected or used

  • The right to withdraw consent where processing is based on consent

  • The right to opt out of certain marketing communications

  • Other rights provided by applicable local, state, national, or international privacy laws

Certain U.S. states provide additional privacy rights to qualifying residents. The availability and scope of these rights depend on applicable law and whether AVOIDE is subject to the relevant legal requirements.

10. HOW TO REQUEST ACCESS, CORRECTION, OR DELETION

To submit a privacy-related request, contact:

support@avoidestore.com

Please describe your request clearly and provide enough information for us to understand and process it.

Where permitted by law, we may need to verify the identity or authority of the person making a request before providing information or making changes.

We will respond within the timeframe required by applicable law.

11. CHILDREN'S PRIVACY

AVOIDE is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13 without legally required parental consent.

If you believe that a child under 13 has provided personal information to us, please contact us at:

support@avoidestore.com

and we will take reasonable steps to review and address the situation.

12. INTERNATIONAL DATA PROCESSING

Because AVOIDE uses third-party service providers and operates an online store serving customers in different locations, personal information may be processed or stored in countries other than the country where you live.

When required by applicable law, we take reasonable steps designed to provide appropriate safeguards for international data transfers.

13. LINKS TO THIRD-PARTY WEBSITES

Our website may contain links to websites, services, or platforms operated by third parties.

AVOIDE is not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing the privacy policies of third-party services before providing them with personal information.

14. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or business practices.

When changes are made, we may update the “Last Updated” date shown at the top of this page.

We encourage you to periodically review this page for the most current version.

15. CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

AVOIDE Customer Support

support@avoidestore.com

We aim to respond to customer inquiries within 24–48 business hours.

AVOIDE® — AVOID THE ORDINARY.

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